Domestic Purchase Policy via Website: www.teddyhouse.com
1. Purpose
This domestic purchase policy via the website aims to provide customers with clear and easy-to-understand information regarding the ordering process, payment, and delivery, ensuring confidence when purchasing products online at www.teddyhouse.com.
2. Ordering Process
1. Select Products: Customers can choose the desired products from the website www.teddyhouse.com, where they can view product details and prices.
2. Add Products to Cart: Once customers have selected their products, they can click "Add to Cart" to proceed with the order.
3. Review Shopping Cart: Customers can review the selected items in their cart and adjust quantities or remove items as needed.
4. Proceed to Payment: Click "Proceed to Payment" and fill in the necessary information such as shipping address, contact information, and payment method.
5. Confirm Order: Customers should review their order details again before clicking "Confirm Order."
3. Payment Methods
• Credit/Debit Card: Credit/Debit Card: Accepts major credit and debit cards.
• Bank Transfer: Customers can transfer money to the specified account or use QR PromptPay for transferring or receiving payments.
• Internet Banking: Utilize online banking services for secure and convenient transactions.
4. Order Confirmation
After confirming the order, the system will send a confirmation email to the registered email address, which will include details about the product, quantity, price, and shipping status.
5. Shipping Information
- Delivery Timeframe: Products will be shipped within 1-3 business days for domestic orders.
- Shipping Costs: Shipping costs will be displayed at the final step of the order process.
6. Return Policy
If customers are not satisfied with the received products, they may return them within 7 days of receipt, provided that they are in new condition and unused, along with the receipt.
7. Contact Information
For any inquiries or issues regarding purchases, customers can contact us at:
- Line: @teddyhouse
- Email: teddyhouse@teddyhouse.com
For more information about our products and services, please visit our website at www.teddyhouse.com anytime.